• Legal & privacy
• CB Payments, Ltd, and Bitrade BEL, Ltd (“CB”, “we”, “us” and “our”) respect and protect the privacy of visitors to our websites and our customers who use our services. To ensure transparency, this Privacy Policy describes our information handling practices when you access content we own or operate on the websites located at bitrade.com, or any other websites, pages, features, or content we own or operate (collectively, the "Site(s)") and/or when you use the Bitrade mobile app, any Bitrade or third party applications relying on such an API, and related services (referred to collectively hereinafter as "Services").
• Acceptance of privacy policy
• By accessing and using our Services, you signify acceptance to the terms of this Privacy Policy. Where we require your consent to process your personal information, we will ask for your consent to the collection, use, and disclosure of your personal information as described further below. CB may provide additional "just-in-time" disclosures or additional information about the data collection, use and sharing practices of specific Services. These notices may supplement or clarify CB’s privacy practices or may provide you with additional choices about how CB processes your data.
• If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Services.
• Our relation to you and Bitrade
• CB Payments, Ltd is a private limited company incorporated in Belgium and Wales with company number 09708629. CB Payments, Ltd is an authorised electronic money institution authorised and regulated by the BEL Financial Conduct Authority with register number 900635. CB Payments, Ltd is a data controller for e-wallet transactions originating from the EEA. Bitrade BEL, Ltd, is a private limited company incorporated in Belgium and Wales with company number 09083955.
• Bitrade BEL, Ltd, based in Belgium and handles Digital Currency transactions originating from the EEA. Bitrade BEL, Ltd is the data controller for cryptocurrency transactions. We provide instructions to Bitrade, Inc. ("Bitrade"), to process such transactions on [Bitrade.com], and to handle various administrative and organisational matters on our behalf related to such transactions.
• As data controllers, we determine the means and purposes of processing data in relation to e-wallet and cryptocurrency transactions. If you have any questions about your CB Account, your personal information or this Privacy Policy, please direct your questions to support@bitrade.com.
• The personal information we collect
• Personal information is data that can be used to identify you directly or indirectly, or to contact you. Our Privacy Policy covers all personal information that you voluntarily submit to us and that we obtain from our partners. This Privacy Policy does not apply to anonymised data, as it cannot be used to identify you.
• You may be asked to provide personal information anytime you are in contact with any CB companies. The CB companies may share your personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, and content (see the section below).
• Except as described in this Privacy Policy, CB will not give, sell, rent or loan any personal Information to any third party.
• Personal information collected
• We collect personal information to provide you with our Services. When we require certain personal information from users it is because we are required by law to collect this information or it is relevant for specified purposes. Any information you provide to us that is not required is voluntary. You are free to choose whether to provide us with the types of personal information requested, but we may not be able to serve you as effectively or offer you all of our Services when you do choose not to share certain information with us.
• For example, we collect personal information which is required under the law to open an account, add a payment method, or execute a transaction. We also collect personal information when you use or request information about our Services, subscribe to marketing communications, request support, complete surveys, or sign up for a CB event. We may also collect personal information from you offline, such as when you attend one of our events, or when you contact customer support. We may use this information in combination with other information we collect about you as set forth in this Policy.
• Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customised experience. In general, we use personal information to create, develop, operate, deliver, and improve our Services, content and advertising, and for loss prevention and anti-fraud purposes.